Factory reset using DJI Assistant 2 software
Factory reset using DJI Assistant 2 software
To date, the following older drones – the Inspire 2, Phantom 3 & 4, Mavic Pro (2016), Mavic Air (2018), and Spark can be restored back to Factory Settings.
Below are the steps to do a factory reset using the DJI Assistant 2 software.
Step 1
In order to start the factory reset process, you will need:
- The compatible On the Go (OTG) USB cable that came with your drone (or purchase one online) and
- Be at your computer and download the DJI Assistant 2 software for your drone.
Depending on your drone, go to DJI.com, do a search for your drone model using the magnifying glass at the top of the site, which will prompt you to “Search DJI.com…” Type in your drone.
Step 2
Once you have located your drone model, go into its designated page and click on downloads. This will bring you to your drone’s downloads area. Scroll down and you will see the DJI Assistant 2 software.
Note: If your drone has a missing downloads page, you should be able to use any one of the other drone pages DJI Assistant 2 downloads.

Choose the correct download for your operating system (Mac or Windows) and run the pkg or exe.
Step 3
After the software installs, go into the DJI Assistant 2 software. You will be prompted to connect your drone to the Assistant 2 software.
Plug the OTG cable into your PC/Mac first, plug the other end into your drone, and then finally turn your drone on.
The software will take a few seconds to “think” as it locates your device, then you’ll be brought into another screen that will show your connected devices or drone, in this case.
Step 4
Click once on your drone name and the software will bring you to a basic menu screen with the following options on the left-hand side:
- Firmware Update
- Data Upload
- Flight Data
- Calibration
- Simulator
- WiFi Settings
You’ll initially be in the Firmware Update section, which is exactly where you want to be. After the page fully loads, you’ll see a listing of your installed Firmware and a listing of previous firmware versions. Here you will be able to downgrade your firmware if there is indeed a previous version available.
For our intents and purposes, press Restore Factory Defaults. The process will run, showing you a progress bar in percentages and that’s it. Your drone is now restored back to factory settings.
Note: If you are wanting to downgrade your firmware, you can do so and also connect your remote control separately, using STEP 3, then following the proceeding steps.
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