DJI MASTER

How to Factory Reset a DJI Drone & Controller (Step-by-Step Guide) Whether you are looking to sell your drone, give it to a friend or family member, or perhaps try to correct issues and errors that have occurred when nothing else has worked, you might want to reset your drone or controller and get it back to a pristine factory state. However, unlike the everyday electronic devices we carry on a regular basis (cell phones, tablets, laptops), it is slightly more involved in resetting a DJI drone back to factory settings, than, say, going into a screen in the drone’s flight app and pressing a button. You can do a factory reset of a few of the popular models of DJI drones using the  DJI Assistant 2  software. Many of the newer DJI drone models cannot be reset to factory settings, but you can remove your personal information from them prior to selling, or you can downgrade the firmware to fix bugs. Below is a step-by-step walk-through on how to factory reset your DJI ...

Factory reset using DJI Assistant 2 software  To date, the following older drones – the Inspire 2, Phantom 3 & 4, Mavic Pro (2016), Mavic Air (2018), and Spark  can  be restored back to Factory Settings. Below are the steps to do a factory reset using the  DJI Assistant 2  software. Step 1 In order to start the factory reset process, you will need: The compatible  On the Go   (OTG)   USB cable  that came with your drone (or purchase one online) and  Be at your computer and  download the DJI Assistant 2 software  for your drone. Depending on your drone, go to DJI.com, do a search for your drone model using the magnifying glass at the top of the site, which will prompt you to “Search DJI.com…” Type in your drone. Step 2 Once you have located your drone model, go into its designated page and click on  downloads . This will bring you to your drone’s downloads area. Scroll down and y...

Newer DJI drones (no factory reset) As of this article’s writing, it has been confirmed by DJI Support that currently there is  no way to factory reset   most of the popular newer Mavic line  (Mini, Mini 2, Mini SE, Mavic Air 2, Air 2S, Mavic 2 Pro, Mavic 2 Zoom, Mavic Enterprise and Mavic 3). That’s correct. No way to do so. But don’t get discouraged. If you are  planning on selling  your newer Mavic, and you’d like your information removed, per DJI Support, your only option is to  sign out of your DJI Account  in the DJI Fly app (on your mobile device(s) used to control the drone). This will promptly remove your personal information and flight data, as this information is connected to the user account and not the drone. If you were  wanting to factory reset  due to errors and issues, you  can  roll back your firmware version (for the Drone and the Remote Control) by following the steps above for the DJI Ass...

How to factory reset the DJI Smart Controller Thankfully DJI has included a way to easily factory reset your DJI Smart Controller. This makes sense, as it is basically a wifi-enabled smart device and remote controller all in one. So, like many smartphones, you can easily go in and, after a few simple steps, reset the controller. This is done in two separate stages:  deleting the controller’s cache and account , followed by  restoring factory settings . Stage 1 Power on the controller.  Launch the  DJI GO 4  app (not the DJI Fly App). In the DJI GO 4 app, locate the button title  “ME”. Pressing this will bring you to your information screen. Press the  gear icon  in the upper right-hand corner and then  “clear cache”.   SIGN OUT  after the cache has cleared. On to the next stage. Stage 2 Double-click the physical Back/Function button on the upper left of the smart controller, which will bring you to the ...

Know what you need to do before leaving the house to fly! Welcome to DroneDeploy! This is a document to help you get setup and flying with the DroneDeploy app for flight automation. Please see our Supported Drones and Supported Devices articles for information on compatibility with your aircraft and operating system. Check compatibility with your DJI drone and your mobile device Please see here for a full list of supported drones. Please see here for a full list of supported mobile devices. 1. Check that your mobile device OS and DroneDeploy and DJI Go Apps are fully Updated First, please check for any iOS or Android updates for your mobile device, . Then, please check the App Store or the Google Play store for updates to DroneDeploy and DJI Go. We recommend turning on automatic updates. Get it on the App Store Get it on Google Play 2. At Home, Check Drone Firmware in DJI Go To use DroneDeploy, you will need to upgrade to the latest firmware for y...

How to use DJI’s Return to Home (RTH) Safely DJI’s Return to home is a useful safety feature of DJI’s drones, however, sometimes the way it works is misunderstood, which unfortunately has led to avoidable crashes for some pilots. So we’re going to take an in-depth look at what it is and how it works. It’s a feature that is seriously worth paying attention to because one day it might save your drone and your wallet from breaking. There are the 3 types of DJI’s Return to Home Low Battery RTH: As its name suggests, this RTH is triggered when the Intelligent Flight Battery is depleted to the point that it may affect the return of the aircraft. When this happens, a prompt will appear on your screen in the DJI GO/4 app, and the drone will automatically begin to ascend to the set RTH height and return if no action is taken after a 10-second countdown. If the battery power is critically low, then the drone will automati...

7 Ways to Contact DJI Customer Support Using a drone can open up a world of incredible experiences. Regardless of how careful you are though, occasionally you may encounter an issue that requires assistance. Whether it be from a software issue, or even a collision or crash, the good news is that DJI customer support is available through numerous support channels to help resolve your issues quickly and conveniently. Multiple Channels to Contact DJI Support Live Chat Do you have an issue that requires immediate assistance? If so, Live Chat may be the best option for you as a reply will come within minutes. How to Contact DJI Support via Live Chat on the Official DJI Website: Visit the official DJI Product Support Website on your web browser. Select the “product” you need to check and click it. Roll to the bottom of the page and you should find the “Online Customer Service”. Clicking to get response from the support team within a few minut...